FAQ

Most frequent questions and answers

Are you a trading company or a manufacturer?

We are a professional manufacturer and welcome to visit us at any time.

How long is your delivery time?

Generally, it takes 3-7 days if the goods are in stock, which is depends on your quantity and can be negotiated.

Do you provide samples?

Yes, of course, the sample is available and for small quantity, we can supply for free.

What are your terms of payment?

L/C, Western Union, T/T30% in advance, balance before shipment and so on.

Can I have my own Logo on the product?

Yes, sure, you just send us your drawing, we'll make a logo for you and before production, we will confirm with you in advance.

Can I request to change the method of packaging and transportation?

Yes, packaging and transportation can be made as per your requirements.

Can the products be customized?

We can produce products according to your detailed requirements. Due to the diversity of pipeline construction, we produce various sizes of pipes and various fittings that meet the various construction requirement.

What are the standards for TIANYUE pipes and fittings?

We produce pipes and fittings in strict accordance with the domestic GB / T 13663 standard. TIANYUE pipes and fittings are fully compliant with ISO4427, EN12201, AS NZS 4129/4130 standard and CE certification.

Other questions?

Feel free to contact us!

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